580 reviews for Signature Pandan Layer Cake

1. 

   Rated 3 out of 5

   Anonymous (Verified Buyer) – 2022-10-28

   Pandan Layer Cake was just nice. Recommend not to expect the cake will be delivered earlier than 3-4pm. So if you wish to have the cake at the earlier time of the day, please
   order the cake one day earlier.

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2. 

   Rated 3 out of 5

   Wyeling L. (Verified Buyer) – 2022-02-16

   I grew up eating pandan layer cake. This is traditional with a slight modern flair. Tastes good but could do better as I felt the coconut milk used could be richer and pandan flavour stronger. All else this cake fairs well. 😊

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3. 

   Rated 3 out of 5

   Anonymous (Verified Buyer) – 2021-11-22

   It was pretty alright. Although the layer at the top most was slightly too hard.

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4. 

   Rated 3 out of 5

   Anonymous (Verified Buyer) – 2021-10-26

   Taste and texture still can improve more soft.

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5. 

   Rated 3 out of 5

   leon (Verified Buyer) – 2021-10-07

   Recipient was very happy with the quality of the cake. as always, this is a yummy cake. only hic cup was failure to deliver on the time stipulated on my order. was disappointed as this was purchased for a birthday celebration.

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6. 

   Rated 3 out of 5

   Alicia Yap (Verified Buyer) – 2021-08-10

   This cake taste similar to the famous Pandan layer cake from Klang.
   Overall taste good, but bad delivery experience. Asked the seller about how I could track my order delivery status the day before, but no response. On the day itself, the order came late despite leaving a specific time in the remarks column and was not notified at all. Was also unfortunate enough to have met with a really rude and unpleasant Grab driver.

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7. 

   Rated 3 out of 5

   Alicia Yap (Verified Buyer) – 2021-08-09

   The cake taste similar to the famous Pandan layer cake from Klang, which you can easily buy at less than RM15 at the same 4 inch size.
   Overall taste good, but bad delivery experience. Seller is not so responsive when being queried on my order delivery status. Asked about how I could track the delivery status one day before, no response, asked again on the same day itself, only to tell me the cake will be delivered after my expected delivery time even though I made it clear in my remarks to deliver before a certain time. The order arrived 45 minutes later from the expected time, which slightly ruined our birthday surprise plan for our friend. Was also unfortunate enough to have met an extremely rude grab driver.

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8. 

   Rated 3 out of 5

   Vincent Ng Weng Ken (Verified Buyer) – 2021-08-07

   Cake is little too dry.

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9. 

   Rated 3 out of 5

   Wai Yew (Verified Buyer) – 2021-07-29

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10. 

    Rated 3 out of 5

    Vanessa Loo (Verified Buyer) – 2021-07-22

    The cake taste too sweet

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11. 

    Rated 3 out of 5

    S (Verified Buyer) – 2021-07-19

    I ordered this cake because of all the positive comments… However it didn’t quite live up to its standards… Cake was dry….. My daughters usually love pandan cake but they barely touched this birthday cake 😐

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12. 

    Rated 3 out of 5

    Kelly Wong (Verified Buyer) – 2021-06-18

    Not sweet I like it but the cake a little bit hard, not enough smooth

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13. 

    Rated 3 out of 5

    Shu Min (Verified Buyer) – 2021-06-06

    Cake itself was good — lovely pandan taste and aroma, layers were well defined, and the mix of textures between the pandan ‘jelly’ and pandan cake was well balanced.

    The only reason I gave a Neutral rating instead of a Positive rating is because of Customer Service. I called them to change my delivery date and they said yes, and said they would deliver by 3pm. So I was very impressed.

    However by 3.39pm, I still didn’t get any update, so I messaged them to ask. They said “Sorry delivery guy not back yet”, they will use Grab instead and try to deliver by 5pm.

    Again, no update at 5.17pm. So I had to phone them up, and they said they were shorthanded. Anyway finally, I received the cake at 5.40pm.

    So in summary: Great cake, however you need to be patient because their operations & customer service is not up to speed yet.

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